Get in Touch With Us
If something on this site has prompted a question — whether it's about how we review and rank online casinos, a detail in one of our bonus breakdowns, or anything else you've read here — this is the right place to start. We're a small, independent editorial team, and we take reader messages seriously.
How to Reach the American Casino Team
Email is the most direct route to us. Every message is read by a real person, and we aim to respond within two working days. To help us get back to you quickly, it's worth including a short description of your enquiry in your opening line — a question about a specific casino review, a correction you'd like us to look at, or a partnership proposal all land differently, and a little context helps us route your message to the right person faster.
Write to us at: [email protected]
What People Typically Write to Us About
We hear from a wide range of readers. Here are the most common reasons people get in touch:
- Questions about our reviews — If something in our coverage of casinos like Raging Bull, Ignition or Slots of Vegas is unclear, or you want to know how we arrived at a particular editorial rating, just ask.
- Bonus terms and conditions — Offers change regularly. If you've spotted a discrepancy between what we've published and what a casino is currently advertising, we want to know.
- Corrections and factual updates — Accuracy matters to us. If something looks outdated or wrong, flag it and we'll review it promptly.
- Content suggestions — We're always looking to cover what our readers actually need. If there's a topic — payment methods, responsible gambling tools, non-GamStop casino options, or anything else — that you'd like us to address, tell us.
- Partnership and commercial enquiries — If you represent a brand or organisation and want to discuss how we might work together, please introduce yourself and outline what you have in mind. We'll review all proposals on their merits.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulties related to gambling, please mention it in your message. We'll point you to appropriate support resources right away.
Responsible Gambling — Getting Help
Online casino gambling is legal in a number of US states, but it carries real risk. If gambling has stopped being enjoyable, or if it's affecting your finances, relationships or wellbeing, support is available at no cost and with no obligation.
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- National Council on Problem Gambling (NCPG): ncpgambling.org
- Gamblers Anonymous: peer support groups across the US — meetings available in person and online
Most licensed online casinos operating in regulated US states are required to offer self-exclusion tools, deposit limits, session time limits, and links to support services. If you'd like guidance on how to access any of these features, mention it in your message to us.
A Note on Our Editorial Independence
American Casino is a comparison and review site. We may earn a commission when a reader visits a casino through one of our links, but commercial relationships do not determine how we rank or write about any casino. Our editorial ratings — including the scores you see next to operators like Raging Bull (10.0), Slots of Vegas (9.9) and Ignition (9.8) — reflect our independent research and are not purchased or influenced by the casinos themselves.
If you believe anything we've published misrepresents a product, a bonus offer or a casino's terms, please let us know. We investigate every substantive complaint and correct errors when they're confirmed.
What Happens After You Message Us
We don't use automated acknowledgements as a substitute for a real reply. Once your message arrives, a member of the team reads it and decides who is best placed to respond. Our usual turnaround is two working days. During busier periods it may run a little longer — we appreciate your patience, and we will always follow up.
We're not able to offer personalised gambling advice or recommend specific casinos for your individual circumstances, but we can point you to the most relevant content on this site and to authoritative external resources where they apply.
Accuracy and Transparency
Our reviews are researched and verified against publicly available information. The market moves quickly — bonus offers, wagering requirements and payment options change — so if something you've read here no longer matches what you're seeing at a casino, please tell us. Reader feedback is one of the most reliable ways we catch time-sensitive inaccuracies before they mislead anyone else.
We're committed to plain, honest copy. That means no invented statistics, no guaranteed-win language, and no editorial content that functions as undisclosed advertising. If you ever feel a page on this site crosses any of those lines, we want to hear about it.